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OVERVIEW

This website, being fully and exclusively operated by Retros, shall henceforth be referred to as "the Site", and throughout this document, any references to "we," "us," or "our" shall be construed as synonymous with Retros, its affiliates, subsidiaries, and assigns. The Site, in all its digital manifestations, including but not limited to its informational repositories, transactional interfaces, interactive functionalities, and all services, tools, and data presented therein (hereafter collectively referred to as "the Service"), is made available to you, the User, subject to an irrevocable acceptance, without exception, of all terms, conditions, notices, disclaimers, and policies outlined herein or subsequently referenced via hyperlink or separate documentation.

By accessing any portion of the Site, whether passively as a browser or actively as a registered user, vendor, merchant, content contributor, or any other designated role, you acknowledge unequivocal acceptance of these Terms of Service ("Terms"). Any divergence, disagreement, or refusal to comply in totality with these Terms results in the immediate prohibition of further site access or Service utilization. If you do not agree, you may not engage with the Service in any form.

Further, we reserve unilateral discretion to revise, amend, append, or expunge any section, clause, condition, or policy contained herein at any time and without prior notification, such modifications taking effect upon publication. It is your sole and explicit responsibility to monitor these updates, as continued access or use of the Site subsequent to any amendments constitutes implicit acceptance thereof.

This Site is powered by Shopify Inc., which provides the technological infrastructure enabling e-commerce transactions, digital interactions, and Service facilitation.

SECTION 1: ONLINE STORE TERMS

By engaging with our Service, including but not limited to making purchases, registering an account, or utilizing any tools or functionalities, you affirm and represent that:

You have attained, at minimum, the legal age of majority within your jurisdiction, or, if acting on behalf of a minor dependent, that you possess full legal authority and have granted such dependent explicit permission to engage with this Site.
You will not employ this Service for any unlawful, unethical, or unauthorized objectives, nor will your use of this Site infringe upon local, federal, or international legal statutes, including but not limited to intellectual property, copyright, and trade restrictions.
You shall not introduce or disseminate any form of malicious software, destructive code, or technological contaminants (e.g., viruses, worms, Trojan horses) that may impair, corrupt, or compromise system integrity.

Violation of these provisions shall result in immediate and irrevocable termination of your access privileges, with the possibility of legal action where applicable.

SECTION 2: GENERAL CONDITIONS

We retain absolute discretion to deny Service to any individual or entity at any given moment, without necessity for justification or prior notice.

You acknowledge and consent that:

Any digital transmissions involving your personal data (excluding encrypted financial credentials) may be intercepted, transferred, modified, and adapted through various intermediary networks to ensure compatibility with prevailing technological standards.
You are expressly prohibited from reproducing, duplicating, selling, reselling, or commercially exploiting any segment, feature, or access point of the Service without obtaining prior written authorization from us.
Section headings, while present, serve solely as organizational markers and possess no legal authority or interpretative significance in relation to these Terms.

SECTION 3: INFORMATION ACCURACY & LIABILITY DISCLAIMERS

We make no guarantees as to the accuracy, reliability, or completeness of the information contained within this Site.
Any reliance upon the content herein is undertaken at your own risk, and we shall not be held liable for any decision-making, transactional loss, or misjudgment arising from such reliance.
Historical information may be presented for archival reference but should not be assumed to reflect current facts, ongoing policies, or prevailing standards.
We reserve the absolute right to modify or retract any information at any time without being held accountable for content consistency or maintenance obligations.

SECTION 4: MODIFICATION, PRICE ADJUSTMENTS & SERVICE AVAILABILITY

Product pricing, availability, and descriptions are subject to spontaneous modification without warning.
We may, without notice, implement suspensions, adjustments, removals, or discontinuations of any product, service, or feature, for any reason or no reason whatsoever.
Under no circumstance shall we bear liability for any modifications, pricing fluctuations, service suspensions, or discontinuities that may impact your financial or operational decisions.

SECTION 5: PRODUCT REPRESENTATION & SERVICE LIMITATIONS

Certain products or services may be exclusively available via the online platform and subject to limited inventory constraints.
Visual representations (colors, images, previews) are rendered with the intent of accuracy but may not precisely align with actual physical attributes, given variances in device displays and calibration.
We maintain unilateral rights to restrict, refuse, or limit the sale of any product or Service to any individual, demographic, or geographical region, as determined on a case-by-case basis.

SECTION 6: ORDER ACCEPTANCE, BILLING, & ACCOUNT VERIFICATION

Order placement does not guarantee fulfillment; we reserve the right to refuse or cancel any order at our sole discretion.
Purchase limitations may be enforced based on various criteria, including but not limited to:
- Number of units per individual, household, or transaction.
- Orders originating from the same billing or shipping address.
- Suspicious purchasing patterns indicative of resale, distribution, or commercial exploitation.
If an order is modified or canceled, we shall attempt, but are not obligated, to notify the purchaser via their registered email or phone number.
It is your responsibility to maintain up-to-date account details, including but not limited to:
- Billing address
- Contact email
- Payment credentials

SECTION 7: THIRD-PARTY TOOLS & EXTERNAL LINKS

The Site may grant access to third-party tools, software, and resources, over which we exercise no control.
Use of third-party resources is entirely at your own risk, and we bear no responsibility for any malfunctions, inaccuracies, security vulnerabilities, or data breaches arising from their use.
Third-party links may direct you to external websites, products, or services that operate independently of us. We neither endorse nor assume liability for any content, transactions, or disputes arising from third-party engagements.

SECTION 8: USER COMMENTS, FEEDBACK & INTELLECTUAL PROPERTY

Submission of comments, feedback, ideas, proposals, or creative materials through any medium grants us irrevocable rights to edit, copy, distribute, translate, and otherwise utilize said submissions without compensation or acknowledgment.
We reserve the right to monitor, edit, remove, or refuse publication of any user-generated content deemed offensive, defamatory, unlawful, or in violation of intellectual property rights.

SECTION 9: TERMINATION & LEGAL JURISDICTION

These Terms shall remain in full effect until terminated by either party.
Your right to access this Site is revocable at any moment, without prior notice, if you fail to comply with any provision herein.
The interpretation, enforcement, and governance of these Terms shall be subject to the laws of the United Arab Emirates, and any disputes shall be settled within applicable UAE jurisdictions.

CONTACT INFORMATION

For inquiries regarding these Terms, reach us at:

Email: support@retros.ae
Phone: +971 50 208 3098
Address: Retros, 39th St - Al Karama, Dubai, UAE
Support Hours: Monday–Saturday | 1:00 PM – 10:00 PM